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Hacker Empire Privacy Policy
This Privacy Policy explains how 2K Global, LLC handles information in connection with Hacker Empire for iOS and Android, and how you can contact us and exercise your privacy rights. It describes the current analytics controls and our company rules for handling the information.
1. Who we are
2K Global, LLC is responsible for the personal information described in this policy. We use Omeko Entertainment and Baylel Games as our game-industry brands. Neither brand is a separate legal entity. Baylel is also a name used for our technical services and domains.
Mailing address: 2K Global, LLC, 30 N Gould St, STE 4000, Sheridan, WY 82801, United States.
Privacy contact: Berk Cem Köse, hello@2kglobal.co.
Game support: hello@omekostudios.com.
This policy covers Hacker Empire for iOS and Android, under the app identifier com.omekostudios.hackerempire. Our legal website has a separate Website Privacy Policy & Cookie Notice.
2. Information on your device
The game stores your progress, virtual cash and reputation, jobs, equipment, upgrades, offline earnings, tutorials and settings on your device. It may keep recovery copies to help restore damaged saves. These are local game records; the game does not require a player account or provide an account-based cloud-save service.
The game also stores your analytics choice. When analytics is enabled, it uses random installation, session and playthrough identifiers and an installation credential to submit events. The credential is an app secret and should never be sent to support. Pending analytics events are stored locally until delivery or removal.
Resetting progress is different from clearing all app data. Recovery files, analytics preferences and identifiers can remain after a reset. Device or operating-system backups may also contain local app data and are controlled through your device or backup provider.
3. Optional gameplay analytics
Analytics is enabled by default in the current game version. You can switch it off in Settings → Privacy & Analytics and continue playing. The current settings control is an opt-out; an enabled default, installing the game, accepting game terms or reading this policy does not constitute affirmative consent where prior consent is required.
When analytics is enabled, we use it to understand and improve Hacker Empire’s progression, balance, usability and reliability. This includes:
- Random installation, session and playthrough identifiers and event times.
- App and build versions, operating platform, game-engine version and game-configuration revision.
- Session duration, screens and menus used, and counts or grouped timing information for interactions such as tapping and scrolling.
- Gameplay actions and state, including jobs, virtual cash, reputation, progression, equipment, upgrades, homes and offline earnings.
These records are pseudonymous, not anonymous: they can be related to the same installation even though we do not ask for a player's name. The gameplay analytics payload does not include your name, email address, contacts, GPS location, advertising identifier, screenshots, raw touch coordinates or a complete save file. Virtual cash and reputation are fictional game values, not information about your real finances.
Turning analytics off stops new gameplay analytics recording and transmission and removes pending gameplay analytics events from your device. It does not send a server-deletion request or automatically remove previously received records. To request deletion or communicate withdrawal affecting information already received, contact hello@2kglobal.co. We explain the request process below.
The game stores your analytics setting on your device. Enabling analytics again applies to future collection. It does not authorize collection during a period when analytics was off.
4. Connections and support
When a device connects to our services, the receiving infrastructure processes connection information such as the source IP address, request time, requested endpoint and response status. This information can be needed to deliver requests, protect the service and investigate failures or abuse. An IP address can indicate an approximate location; we do not request your device's precise location. Necessary security processing is separate from optional gameplay analytics and must not be used to continue gameplay analysis after you decline.
If you email us, we receive your email address, the content of your message and any files you choose to send. We use this information to answer questions, investigate problems and handle privacy requests. Please remove unrelated personal information from screenshots and avoid sending passwords, credentials or full save folders.
5. Why we use information
Where applicable law requires consent for optional gameplay analytics or associated non-essential access to your device, we must obtain valid consent before that processing. A default-on setting is not that consent. Where processing without consent is permitted, the relevant basis is our legitimate interest in understanding and improving the game, subject to the safeguards and balancing required by applicable law. This notice does not replace a required consent request or establish that a particular collection is lawful in every country. You can object to processing based on legitimate interests or withdraw consent, without affecting the lawfulness of processing that previously had a valid basis.
We process information needed to provide the game and respond to your requested support as necessary to provide that service, where that legal basis applies. We use limited security and operational information for our legitimate interests in protecting and maintaining the service, where permitted and balanced against your rights. We also process information when necessary to meet legal obligations or establish, exercise or defend legal claims. These purposes do not override a requirement to obtain consent for optional analytics.
We do not sell personal information, share it for cross-context behavioral advertising, use gameplay analytics for advertising targeting or attribution, or combine it with other games, accounts, devices or outside datasets to build a profile of you. We do not make decisions producing legal or similarly significant effects about you through automated profiling. The current game has no real advertising or in-app purchases. A clearly labeled simulated “Demo Ad,” if present, is a gameplay timer rather than a live advertisement.
6. Providers and access
Gameplay analytics is sent to our service at telemetry.baylel.games. We use Hetzner for hosting under our instructions. Authorized company personnel can access the information when needed for their work. Access is limited to those purposes; an installation's records are not made public.
Our support and privacy mailboxes use Google Workspace. Cloudflare delivers and protects this legal website; its website processing is covered by the separate website notice. Apple and Google operate their app stores and testing services under their own privacy notices, including information you send through their feedback tools.
We may prepare combined statistics that no longer identify or single out a player or installation. Only those genuinely anonymous summaries may be kept in Google Drive or analyzed with OpenAI's Codex and Anthropic's Claude. We do not send raw installation identifiers, individual gameplay histories or other personal player information to those AI tools. Removing names or identifiers alone is not sufficient to make a report anonymous.
We may disclose information where legally required, to respond to valid legal process or to protect legal rights and the safety of our services. Any such disclosure is limited to what is necessary and lawful.
7. International processing
2K Global, LLC is a United States company. We use Hetzner for hosting, and authorized company personnel may access information from Türkiye. Hosting, mail and other providers may process information outside your country.
Where international transfers require safeguards, applicable safeguards must be in place, such as an adequacy decision or approved contractual safeguards and any additional protections required by law. Analytics consent is not blanket permission for international transfers. Contact hello@2kglobal.co for information about the locations, recipients and safeguards applicable to your information.
8. Retention
Our company retention policy sets the limits below. Copying, exporting, re-uploading or including information in a report does not restart its retention period. These are company handling requirements; switching analytics off or uninstalling the app does not itself enforce server deletion.
- Gameplay events, session histories and snapshots: up to 90 days from their original collection, or earlier when deletion or withdrawal requires it. Unsent events must not be uploaded after their retention period expires.
- Identifiable exports and working reports: removed when the analysis is finished or the original 90-day limit is reached, whichever comes first. Raw exports remain in the controlled analytics environment.
- Installation identifiers and credentials: only while needed for active analytics, with removal after 90 days of inactivity or earlier when required by a verified deletion request or consent withdrawal. Retaining an identifier does not extend the life of associated events.
- Routine connection, proxy and service logs: up to 14 days from creation. A specific security incident or legal obligation may justify retaining limited relevant records for longer; the reason and expiry must be documented.
- Backups and manual snapshots: a maximum 30-day lifetime. Deleted information may remain in restricted backups for up to another 30 days after removal from live systems. It is kept beyond ordinary use and deletion is reapplied before a restored backup returns to service.
- Ordinary support messages: up to 90 days after the issue is resolved. Minimal evidence of consent, withdrawal, privacy requests or legal obligations may be retained separately for the period needed to demonstrate compliance or resolve a legal claim, with a documented reason, review and expiry.
- Genuinely anonymous combined statistics: while useful, with an annual review. These must no longer allow a player or installation to be identified or singled out.
Local game saves remain on your device subject to app-storage and device-backup controls. Uninstalling the game does not itself delete information already received by our servers.
9. Your choices and rights
You can switch optional analytics off in the game. You can also contact us to ask about information associated with your installation, request access or correction, or request deletion. Depending on applicable law, you may have rights to restrict or object to processing, receive a portable copy, learn about recipients, challenge an automated result, obtain applicable remedies or appeal a decision on your request.
Contact hello@2kglobal.co with “Hacker Empire” in the subject. We aim to acknowledge requests within two business days and complete verified deletion from live systems within seven calendar days of receiving the request. We comply with applicable legal deadlines and explain any permitted extension, necessary verification, limited exception or remaining backup-expiry period. Verification does not automatically restart a legal response deadline.
We may need proportionate verification to locate the right installation and protect it against unauthorized requests. Do not email an installation credential, password or access token. A plain installation identifier can help locate records but does not by itself authorize access or deletion. If you no longer have the installation or its credentials, tell us; we will explain whether another reasonable verification method is available. We do not ask for unrelated identity information solely to identify a pseudonymous record.
A deletion request must address the relevant live events, snapshots, installation identifiers and credentials, identifiable exports, and copies held by processors acting for us. Our handling rules require preventing deleted information from being restored or re-uploaded. This is a company request process, not an automatic in-game erasure feature. We will explain any necessary verification, applicable exception or backup handling when responding.
You will not lose access to the game for declining or withdrawing optional analytics consent or exercising a privacy right. You can complain to the data-protection authority or other competent regulator where you live or work, or where a suspected infringement occurred. You may contact us first, but you are not required to do so where the law allows a direct complaint.
10. Age and availability
Hacker Empire is currently intended only for people who are at least 18 years old and legally adults in their country. It is not offered in Ireland, Germany, France, mainland China, the United Kingdom or Norway. It is not directed to children. If you believe a child or another ineligible participant has supplied personal information, contact us so we can investigate and take appropriate steps, including deletion where required.
11. Security
The game’s gameplay-analytics connection uses HTTPS. Our security requirements include access limited to authorized personnel, protection of credentials and backups, and procedures for incidents and privacy requests. No system can guarantee absolute security. Please report a privacy or security concern using the contact addresses above without including secret credentials.
12. Changes to this policy
We will update this page and its last-updated date when this policy changes. For material changes, we will provide any additional notice or consent required before the changed processing begins. We will reassess this policy before introducing real advertising, purchases or a different audience.